Responsible gambling

CosmicSlot's responsible gaming policy is designed to promote safe and enjoyable online gaming experiences. We understand that problem gambling can affect anyone, regardless of age or background.

Recognizing the Signs

• If you feel like you're losing control over your gaming habits
• If you're spending more money than you can afford to lose
• If you're experiencing negative emotions such as anxiety or depression related to gaming

Help and Support

• Self-Exclusion: You can exclude yourself from playing at CosmicSlot for a minimum period of 6 months, up to a maximum period of 5 years. To do this, please contact our customer support team via live chat, email, or phone.
• Time-Outs: If you need to take a break from gaming, you can set a time-out period ranging from 24 hours to 30 days. This will temporarily lock your account and prevent you from logging in until the specified period has ended.
• Transaction History: You can view your transaction history at any time by logging into your account.

Tools for Responsible Gaming

• Deposit Limits: Set a deposit limit to control how much money you spend on gaming each month.
• Withdrawal Limits: Set a withdrawal limit to ensure that you don't withdraw more than you can afford to lose.
• Reality Checks: Our system will remind you of the time you've spent playing and the amount of money you've wagered.

Austrian-Specific Responsible Gaming Measures

• In Austria, problem gamblers can contact the Gamblers' Anonymous helpline at 0800/222444 for confidential advice and support.
• The Austrian Ministry of Finance also provides information on responsible gaming practices and resources for those struggling with addiction.

Additional Resources

• National Council on Problem Gambling (NCPG): A US-based organization providing education, advocacy, and referrals to problem gamblers and their families.
• European Gaming and Betting Association (EGBA): A trade association representing the online gaming industry in Europe, promoting responsible gaming practices.

By using these tools and resources, you can enjoy a safer and more enjoyable gaming experience at CosmicSlot. Remember, we're here to help if you need it.